1. For product(s) purchased online (official stores), please contact our customer support for after-sales assistance, or send email to service@dekey.co.jp, or submit your issue down below;
2. For product(s) purchased online (non official stores), please contact the corresponding retailer;
3. For product(s) purchased in physical store in your country/region, please contact the corresponding seller.
Click here to learn about the after-sale policy of our products.
1. For product(s) purchased online, please contact the corresponding store's customer support;
2. For product(s) purchased offline, please contact the corresponding store or distributor's customer support
1. Please contact the corresponding store to claim warranty. To protect your rights and interests;
2. please consider purchasing from our official stores or authorized stores at first place.
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